Privacy Policy | Learn Skills Academy

1. Introduction

Learn Skills Academy ("we", "us", or "our") operates https://learnskills.academy and provides live online training courses via Zoom. This Privacy Policy describes how we collect, use, store, and share personal information when you visit our website, create an inquiry, or purchase a course.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information you provide

Full name, email address, and phone / WhatsApp number
Country of residence and how you heard about us
Course preferences, enrollment details, and messages you send us
Payment-related details processed through our payment partner (we do not store full card numbers on our servers)

2.2 Information collected automatically

IP address, browser type, device information, and pages visited
Cookies and similar technologies for site functionality and analytics
Referral source (e.g. search, social media, or ads)

3. How We Use Your Information

To process enrollments, payments, and confirm class schedules
To send class links, study materials, certificates, and support messages
To respond to inquiries via email, phone, or WhatsApp
To improve our website, courses, and student experience
To comply with legal, tax, and payment gateway requirements
To send important service updates (you may opt out of marketing emails)

4. Payment Information

Online payments are processed through secure third-party payment gateways (such as PayFast and other authorized processors). Card and bank details are handled by those providers under their own security and privacy standards. We only receive confirmation of payment status and limited transaction references needed for enrollment and records.

5. Sharing of Information

We do not sell your personal data. We may share information only with:

Payment processors and banks to complete transactions
Instructors and support staff for class delivery (name, contact, course details)
Service providers who help us run email, hosting, or analytics (under confidentiality)
Authorities when required by law or to protect our rights and students' safety

6. Data Retention & Security

We keep enrollment and billing records for as long as needed for education delivery, support, accounting, and legal compliance. We use reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure; please use strong passwords and keep your account details confidential.

7. Cookies

Our site may use cookies to remember preferences (e.g. cart, currency) and understand traffic. You can control cookies through your browser settings. Disabling cookies may affect some features such as the shopping cart.

8. Your Rights

Subject to applicable law, you may request to:

Access or correct the personal data we hold about you
Ask us to delete data that is no longer needed for our services
Opt out of marketing communications

To exercise these rights, contact us at info@learnskills.academy or 0333 5848338.

9. Children's Privacy

Our paid courses are intended for learners who can lawfully enter into a contract (typically 18+). If a minor enrolls, a parent or guardian should complete payment and provide consent. We do not knowingly collect data from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of our services after updates means you accept the revised policy.

11. Contact Us

Learn Skills Academy
188 J3, Wapda Town, Lahore, Pakistan
Phone: 0333 5848338
Email: info@learnskills.academy
WhatsApp: Chat with us